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Business
Systems Audit

80/675

Points

Aaron’s Business Overview

This report evaluates key areas of your business systems to identify strengths and areas for improvement. Each section includes a score, key strengths, areas for improvement, and personalized recommendations.

Lead Generation

Score: Needs Improvement (40%)

✔ Strengths: You have multiple lead sources in place that are fully automated. ✔ Opportunities for Improvement: While lead sources are automated, tracking lead origins is done manually. ✔ Recommendations: Consider integrating a CRM that automatically tracks lead sources to streamline your lead generation efforts. \*\*

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Lead Tracking

Score: Needs Improvement (40%)

✔ Strengths: Automated reminders for follow-ups are in place. ✔ Opportunities for Improvement: Lead stages are not tracked, and many aspects of lead tracking are done manually. ✔ Recommendations: Implement a CRM system that can automate tracking of lead stages and integrate with lead sources. \*\*

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Sales

Score: Needs Improvement (40%)

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Onboarding

Score: Needs Improvement (40%)

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Client Management

Score: Needs Improvement (40%)

✔ Strengths: You maintain a manual system to filter clients based on various criteria. ✔ Opportunities for Improvement: Client data and status tracking are done manually, leading to potential inefficiencies. ✔ Recommendations: Consider adopting a robust CRM that can automatically manage and display client data in one place. \*\*

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Check-ins

Score: Needs Improvement (40%)

✔ Strengths: The check-in system uses logic for questions and tracks missed check-ins automatically. ✔ Opportunities for Improvement: Consistency rates for check-ins are not tracked, and there are no alerts for missed check-ins. ✔ Recommendations: Implement a system that can track consistency rates and notify you of clients who miss multiple check-ins. \*\*

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Testimonials & Referrals

Score: Needs Improvement (40%)

✔ Strengths: You manually maintain a list of who you've asked for testimonials. ✔ Opportunities for Improvement: There is no tracking of who gave reviews or referrals, and collection is done manually. ✔ Recommendations: Utilize software that can automate the collection and tracking of testimonials and referrals. \*\*

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Client Call Management

Score: Needs Improvement (40%)

✔ Strengths: You actively take notes during client calls. ✔ Opportunities for Improvement: Call notes are not automatically attached to client profiles, and call tracking is done manually. ✔ Recommendations: Consider a CRM that allows for automatic logging and attaching of call notes to client profiles. \*\*

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Offboarding

Score: Needs Improvement (40%)

✔ Strengths: Your offboarding process is fully automated. ✔ Opportunities for Improvement: The next follow-up schedule after offboarding is not set automatically. ✔ Recommendations: Enhance the offboarding process by integrating an automated follow-up scheduling feature. \*\*

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Finance Management

Score: Needs Improvement (40%)

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Overall Business System Health

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